Customer Self-Service App
The Customer Orders app collects customer orders in the field: the representative visits the retail outlets that sell the company's products and records their orders with items, quantities and all the necessary details for each customer.
Key functions
- Browse the required items in the company's stores with the necessary details from the item master.
- Record field customers' orders from the company's item list in Onyx and specify the required quantity with its details.
- Save the order data and send it to Onyx.
Key features
- View customers, their items, balances and each customer's credit limit.
- Record the order with product, driver, customer and location data and all the details needed to fulfil it.
- Apply prices, tax, discounts and free items as defined for the product in the Onyx programs.
- Link orders to an area, a representative or a marketer.
- Reserve the requested items for a specific date with a payment method approved for that customer.
